Utilities

Delivering essential services requires flawless communication. Hiscall equips utility providers with the technology needed to stay connected, manage resources efficiently, and respond quickly to any situation. Find out how we can support your services.

Driving Customer Satisfaction

Provide the Best Customer Service to Your Community

There is competition in today’s utility market to provide the best customer service and reliability to customers. Hiscall can provide solutions to enhance communication needs, resulting in a better experience.

  • Enhance customer service with call center reporting, agent evaluation and call recording.

  • Automate your customer service with speech recognition interactive voice response technology.

  • Improve image to the community – update Audio Visual equipment in community rooms.

  • Enrich member experience in lobby areas using digital signage.

  • Replace your outdated microwave radio connections with higher speed wireless connections.

  • Modernize your wide area and local area networking to support new capabilities.

  • Allow data mobility for enterprise wireless and BYOD devices.

  • Plan for disaster recovery options for your voice and data.

  • Provide a seamless, unified communications solution for all your locations.

  • Prevent/track theft with advanced CCTV technologies.

  • Utilize video conferencing to reduce travel, and support field technicians with visual troubleshooting

Connect your utilities company with Hiscall!

Our experts are ready to create a communication solution that’s perfectly tailored to your industry’s unique needs. Call, email, or fill out our contact form today to get started!

(866) 740-7771

Phone Systems

Security Equipment

Cabling & Infrastructure

IT Services & Networking

Audio Visual Solutions

Take the first step in streamlining your business’ communication!

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